Dear customers, from January 13th to January 18th, there will be no order shipping due to the holiday. Thank you for your understanding!

Terms of personal data protection

Principles of Working with Your Data

We are the company Jumbolino-model (Lemfeld and son s.r.o.), located at Mikulášovice 64, 40779, Company ID 41327616.

We operate an e-shop on the website www.Jumbolino-model.com.

To provide our services, sell goods, and operate our website, we process certain personal data.

The processing of personal data is mainly governed by Regulation (EU) 2016/679 of the European Parliament and Council from April 27, 2016, on the protection of natural persons regarding the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").

**Processing of Personal Data**

**Processing Personal Data When Using the Contact Form**

If you inquire about our products and services, we will work with your contact details that you provide, mainly through the inquiry form. These are: Name, Surname, Postal Address, Email, Phone.

**Why?**

We will contact you through them for further arrangements regarding goods and services.

**On what legal basis?**

This is processing based on Article 6(1)(b) GDPR – negotiation of a contract or taking steps at your request prior to entering into a contract.

**How long will we process personal data?**

If we do not establish further cooperation, we will process your data for no longer than 1 year from our last communication.

**Processing Personal Data When Making a Purchase**

If you make a purchase, we will work with the data you fill in. These are mainly billing details: name, surname, address, phone, email.

**Why?**

We need to process personal data to fulfill our contract – deliver our goods or services to you. We will also communicate with you through contact details regarding the status of your order, possible complaints, or your inquiries.

We will also process personal data to fulfill our legal obligations (mainly for accounting and tax purposes, possibly to handle complaints, and other).

**On what legal basis do we process personal data?**

This is processing based on Article 6(1)(b) GDPR – fulfillment of a contract and Article 6(1)(c) GDPR – fulfillment of our legal obligation.

**How long will we process personal data?**

For the duration of our service and then for 10 years from the last provision of such service or delivery of goods.

**Newsletters (Commercial Communications)**

If you are a purchasing customer and did not object at the time of purchase, we will use your email address to send you our news.

**On what legal basis?**

This is allowed by § 7(3) of Act No. 480/2004 Coll., on certain information society services, if you did not object at the time of purchase.

**How long will we process personal data?**

For 10 years from your last purchase. You can unsubscribe from the newsletter at any time via email or contact us at info@sambalshop.cz.

**Who will have access to the data?**

Your data will remain with us. Nevertheless, some companies or other persons who help us operate our e-shop may access the data. These are:

- Operator of the e-shop platform Golemos s.r.o.
Zátkovo nábřeží 448/7
370 01 České Budějovice, Czech Republic

- Companies involved in the shipment of goods: DPD, DHL, Česká pošta, Zásilkovna

- Provider of the emailing service Seznam.cz

We process personal data only within the European Union.

**What else should you know**

We do not have a designated Data Protection Officer in our company.

Our company does not engage in automated decision-making or profiling.

If you have questions about personal data, contact us at jumbolino-model@seznam.cz or call us at +420 602 193 788.

**Use of Cookies**

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are sent back to the website or another website that recognizes them during each subsequent visit.

Cookies perform various tasks, such as enabling efficient navigation between web pages, remembering your preferences, and generally improving user experience. They can also ensure that online advertisements are better tailored to your person and interests.

On our website, we use the following cookies:

- Necessary cookies: required for the operation of the website, enabling, for example, logging into secure parts of the site and other basic functionalities. This category of cookies cannot be disabled.
- Analytical/statistical cookies: allow us to recognize and count visitors and see how they use the site. They help us improve how the site works, for example, by making it easier for users to find what they are looking for. We only run these files with your prior consent.
- Advertising cookies: used to track preferences and allow advertisements and other content that best match your interests and online behavior to be displayed. We only run these files with your prior consent.

Note that third parties (including providers of external services) may also use cookies and/or access data collected by cookies on the website.

**Cookies Used:**

| Technical Name | Publisher | Purpose and Description of Cookies | Duration |
|----------------|-----------|------------------------------------|----------|
| Google Analytics | Google | Analysis of access and visitor behavior on the site | Permanent |
| Google Ads | Google | Data analysis, advertising purposes | Permanent |
| Sklik | Seznam | Data analysis, advertising purposes | Permanent |

For more information about cookies and their current list, refer to the individual internet browsers, most often in the Developer Tools section.

Consent can be expressed through a checkbox contained in the so-called cookie bar. You can later refuse cookies in your browser settings or set the use of only certain ones.

More information about managing cookies in individual browsers can be found at the following links:

- [Internet Explorer](https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies)
- [Google Chrome](https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs)
- [Firefox](https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies)
- [Safari](https://support.apple.com/cs-cz/guide/safari/sfri11471/mac)
- [Opera](https://help.opera.com/cs/latest/security-and-privacy/)
- [Microsoft Edge](https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles)

**Your Rights Regarding the Processing of Personal Data**

The GDPR grants you, among other things, the right to contact us and request information about the personal data we process, request access to such data, have it updated or corrected, or request restricted processing. You can request a copy of the processed personal data, request its deletion in certain situations, and in some cases, have the right to data portability. You can object to processing based on legitimate interest.

If you believe we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection or take your claims to court.

These conditions are effective from June 1, 2022.